Up The Score Logo

Privacy Policy

Last Updated: February 1, 2026

At Up The Score Financial Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you book a consultation or use our services, we may collect personal information including but not limited to: name, email address, phone number, mailing address, date of birth, Social Security number, credit report information, financial account information, and employment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about how you interact with our website.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our credit repair and financial services
  • Process your credit disputes and communicate with credit bureaus on your behalf
  • Improve, personalize, and expand our services
  • Communicate with you about our services, including customer service and updates
  • Send you marketing and promotional communications (with your consent)
  • Comply with legal obligations and protect against fraud

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection practices
  • Multi-factor authentication for sensitive operations

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Credit Bureaus: To dispute negative items and update your credit reports
  • Service Providers: With trusted third-party vendors who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share your information

Your Privacy Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications at any time
  • Request a copy of your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

California & GDPR Privacy Rights

If you are a California resident or EU citizen, you have additional rights under the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not engage in).

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Up The Score Financial Solutions

Email: [email protected]

Phone: Available through consultation booking